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Subject Syllabus

CY-301 - Technical Communication

CSCY • SEMESTER-3

Course Modules

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Understanding the process and scope of Communication Relevance, & Importance of Communication in a Globalized world Forms of Communication Role of Unity, Brevity and Clarity in various forms of communication

Types of Communication: Verbal & Non-verbal Communication Classification of NVC Barriers to Communication Communicating Globally Culture and Communication Soft Skills: Interpersonal Communication Listening Persuasion Negotiation Communicating bad news/messages communicating in a global world

Writing Skills: Traits of Technical Writing Principles of Business Writing Style of Writing Writing Memos, Letters, Reports Types of technical reports Characteristics, format and structure of technical reports Writing Research Papers Speaking Skills: Audience-awareness Voice, Vocabulary and Paralanguage Group Discussion Combating Nervousness Speaking to one and to one thousand Mock Presentations

Job Interviews: Preparing for interviews assessing yourself Drafting Effective Resume Dress, decorum and Delivery techniques Techniques of handling interviews Use of Nonverbals during Interviews Handling turbulence during interviews Group Discussion: Objective, Method, Focus, Content, Style and Argumentation skills Professional Presentations: Individual Presentations (Audience Awareness, Body Language, Delivery and Content of Presentation)

Basics of grammar common error in writing and speaking Study of advanced grammar Vocabulary Pronunciation Etiquette Syllables Vowel sounds Consonant sounds Tone: Rising tone, Falling Tone Flow in Speaking Speaking with a purpose Speech & personality Professional Personality Attributes